#253 Is AI Making You Faster, or Better? with Tim O'Neill

Think about the last few AI ideas your team brought you. A faster way to write reports. Summarising meeting notes. Cutting time out of a process everyone hates.

All useful. And almost certainly all about saving time.

Tim O'Neill sees it in nearly every organisation he works with. Even when his workshops actively ask teams for both, the ideas come back at roughly 80% productivity and 20% new revenue or value. Spotting the repetitive task in last week's inbox is easy. Imagining what's next is much harder. Are you up for that challenge?

In this episode, Tim and I talk about what he finds when he first walks into a business (usually four AI tools, no standard and no plan), why the CEO should address the elephant in the room before anyone asks, and the healthcare client that lifted sign-up conversion from 75% to 85% by adding AI to a single step. We also disagree on whether the pace of AI is distracting leaders.

If AI is on your board agenda and you're wondering where your judgement adds the most value, start here.

About Tim: Tim has spent nearly three decades in Australian digital. He co-founded Reactive in 1997, became Managing Director at Accenture Interactive after the acquisition, and in 2023 co-founded Time Under Tension, a generative AI consultancy named AI Company of the Year in 2024.

Connect with Tim:
https://www.linkedin.com/in/timoneill/
https://www.timeundertension.ai

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